Faq

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  • Where is the Lost and Found at Center Norte? And at Lar Center?

    The Lost and Found sector of Center Norte is located on the 1st floor of the Administration Building. At Lar Center, it is located on the C-Floor.

  • I would like to work at Center Norte’s enterprises. What can I do?

    The job opportunities at the Center Norte developments are available on the site's Work With Us page. If you don't find a job that fits your profile, you can register your resume in our Talent Bank, on the same page, for an upcoming opportunity. Follow us on LinkedIn and keep up to date with all the news.

  • What is Cidade Center Norte?

    Cidade Center Norte is one of the most important business hubs in Latin America. Created after Center Norte, one of the first shopping centers in São Paulo, currently Cidade Center Norte also comprises Lar Center, the first shopping center in the country focused on the decoration segment; Novotel, a high-standard hotel chain; Expo Center Norte, an exhibition and convention center that hosts international-level events; as well as Instituto Center Norte, a non-profit organization, created by Cidade Center Norte in 2002, with the purpose of helping to improve the quality of life and income of the residents of the northern area of São Paulo (SP).

    Occupying an area of over 6 million ft² in the heart of the North area of the city. Cidade Center Norte has privileged access to the marginal roads and main highways of the city, and is located next to the Tietê Bus Terminal and only 13 km from Guarulhos International Airport. An average of 130 thousand people/day circulate through the five developments.

  • I would like to work at the stores of Center Norte. Where can I check for job openings?

    Under Work With Us you can check for available openings at Center Norte’s stores. You can also get in touch with the store you’re interested in, by consulting the contact on the stores page here at our website.

  • What is the role of the Sustainability area of Cidade Center Norte?

    The Sustainability area of Cidade Center Norte (CCN) works to ensure that all the activities of CCN's developments follow the concept of an organized, safe, and sustainable city. We work to make CCN a reference in quality of life and innovation by promoting access to quality consumption, health, education, culture, leisure and entertainment through intelligent enterprises that respect people and the environment in the North area of the city.

  • I would like to work in the administration of the Cidade Center Norte. What can I do?

    The job opportunities at the Center Norte developments are available on the site's Work With Us page. If you don't find a job that fits your profile, you can register your resume in our Talent Bank, on the same page, for an upcoming opportunity. Follow us on LinkedIn and keep up to date with all the news.

  • I would like to work at the stores of Cidade Center Norte. Where can I check for job openings?

    Under Work With Us you can check for available openings at Center Norte and Lar Center stores. You can also get in touch with the store you’re interested in, by consulting the contact on the Stores page at each website.

  • How much is the fee for Center Norte’s parking lot?

    Access the Parking page on the website and check current prices.

  • Is there a Baby Care Room at Center Norte?

    At Center Norte, you can find the Baby Care Room at the Service Boulevard, at the outdoor area of the mall. Apart from that, there are changing tables in all restrooms, both ladies’ and men’s, located inside the mall. At Lar Center the Baby Care Room is located in the B-floor, inside the mall.

  • Can I take my pet to Center Norte?

    You can bring your small dog or cat to Center Norte. Dog breeds which are known to be friendly, such as Labradors or Border Collies are welcome to the mall. Feel free to walk them by the corridors, event court and stores, unless there is a restriction sticker at the store window and always on a leash. Check all the rules for visiting the mall with pets under Pet-Friendly at our website.

  • Are there lockers available for use at Center Norte?

    We don’t currently offer this service.

  • Is there free transportation to Center Norte?

    There is currently no free transportation to Center Norte. But there are regular, paid transportation lines connecting the mall to the subway. The main one is “Circular Center Norte”, which leaves Portuguesa-Tietê subway station, with a bus stop at the exit to Avenida Cruzeiro do Sul.

  • Where is the Baby Care Room and where can I request a baby stroller for use while at Center Norte?

    At Center Norte, you can find the Baby Care Room at the Service Boulevard, at the outdoor area of the mall. Service temporarily suspended due to the COVID-19 pandemic.

  • Are there restrooms for children at Center Norte? Where are they?

    At Center Norte, the Family Restroom is located near the 24-hour restrooms. At Lar Center, the restroom for children is located on the B-floor, across from the Baby Care Room.

  • Which airport is closest to Center Norte?

    Congonhas Airport is the nearest one. The distance from Congonhas Airport (CGH) to Center Norte is 10 miles, whereas from Guarulhos International Airport to the Shopping mall is 14 miles. From any of the airports, it is possible to take a (paid) bus to the nearest subway station or to Portuguesa-Tietê station. At this station, leaving from Av. Cruzeiro do Sul, there is a (paid) bus Circular Center Norte, which gets to Center Norte and Lar Center.

  • Are there electric or manual wheelchairs available for use at Center Norte?

    Due to the COVID-19 pandemic, this service is temporarily suspended.

  • Which restaurants at the mall are pet-friendly and accept cats and dogs?

    The restaurants that have an outdoor section - such as The Fifties, Outback and Andiamo - are the ones prepared to have clients with pets.

  • Are there pet strollers available at Center Norte?

    Yes! Pet strollers are available upon request at our Concierge Counters, located near the Event Court, both in Center Norte and Lar Center (floor A). To use the service, it is necessary to present a picture ID when taking the stroller.

  • What are the service channels of Center Norte?

    You can contact us through:
    Email: atendimento@centernorte.com.br
    Phone number: +55 (11) 2224-5959
    WhatsApp: +55 (11) 94075-9256
    We are also pleased to talk to you through our social media: Facebook, Instagram, Pinterest, Snapchat and YouTube.

  • Which entrances at Center Norte are open 24/7?

    For the access of vehicles, you can use Entrance 2, close to Pizza Hut. The payment for the VIP parking can be done near Bob’s.

  • Is there an area for bicycle parking at Center Norte?

    Currently, at Center Norte, there is no area available for bike parking. At Lar Center, you can park your bicycle near the motorcycle parking area.

  • I would like to work at Instituto Center Norte. What can I do?

    You can send your CV, with a description of you interest, for the department in charge of Instituto Center Norte. Send an email to institutocenternorte@centernorte.com.br or contact the administration phone number: +55 (11) 2224-5900.

  • Where can I find information about the movie theater at Center Norte and the schedule of movie sessions?

    You can check the movie schedule of Cinemark under Movie Theater. Or get in touch directly with the administration of the theater by calling +55 (11) 5180-3551. Please be advised that the Cinemark chain has the right to change the movie schedule without prior warning.

    *Service temporarily suspended due to the COVID-19 pandemic.

  • What are the opening hours of Center Norte?

    The stores are open from Monday to Sunday. Opening on holidays is optional for stores. The food and entertainment areas are open daily, including holidays. For more details, see the stores' contact information at this link: https://www.centernorte.com.br/lojas/.

  • How can I book a room at Novotel Center Norte?

    Get in touch directly with the hotel via the phone number +55 (11) 2224-4000, via the email reservas.novotelcenternorte@accor.com.br or via Novotel Center Norte website.

  • Is there transportation from Center Norte to Expo Center Norte?

    We don’t currently offer this service. But there’s an exclusive service for Novotel guests, which is offered on event days at Expo Center Norte.

  • Where can I find information on stores & kiosks rental at Center Norte?

    You can find information on that on the Open your Store page at the website. If you prefer, can contact the Advertising Department by email at merchandisign@centernorte.com.br or by the administration phone number: +55 (11) 2224-5959.

  • Where can I get the Center Norte and Lar Center Media Kit?

    You can request the Media Kit, with information on enterprises, possibilities of media usage and price list through our Merchandising page at the website. If you prefer, can contact the Advertising Department by email at merchandisign@centernorte.com.br or by the administration phone number: +55 (11) 2224-5959.

  • I would like to hand out fliers at Center Norte and Lar Center. Who should I contact?

    Please contact the Mall through our Advertising page at the website and our staff will examine your flyer distribution proposal. If you prefer, you can contact the Advertising Department by email at merchandisign@centernorte.com.br or by the administration phone number: +55 (11) 2224-5959.

  • How can I send a proposal to the Administration of Center Norte?

    You can send your proposal through the Contact Page at the website. Or you can send it by email to atendimento@centernorte.com.br and we will forward it to the corresponding department.

  • How can I send proposals to the stores at Center Norte?

    We suggest you contact the stores directly. You can find their contacts under Stores, Restaurants and Services at the website.

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